TrailFoods Provisions is a Canadian online retailer. This Shipping Policy explains how orders are processed, shipped, and delivered, including applicable shipping rates, discounts, and exceptions. Please review this policy carefully before placing an order.

Free shipping is not available for:

• Yukon (YT)
• Northwest Territories (NT)
• Nunavut (NU)

1. For customers in these regions, a personalized shipping rate will be calculated and shown at checkout.
2. Please note: While free shipping is excluded for these regions, applicable order discounts will still be applied automatically.
3. If part of your order is temporarily backordered, rest assured, once those items are back in stock, we'll ship them to you at no additional cost.
   

Shipping to Remote & Rural Areas

We proudly ship across Canada, including many remote and rural communities. Due to significantly higher carrier delivery costs to certain postal codes, free shipping may not be available for some remote locations.

Customers in eligible areas will continue to see Free Shipping at checkout when available. For select rural or remote postal codes, a flat-rate shipping option will automatically apply at checkout based on carrier service availability and delivery region.

This helps us continue offering reliable nationwide delivery while keeping product pricing fair for all customers.

All shipping rates are calculated and displayed before payment, with no hidden fees after checkout.

⏱ Order Processing & Delivery

1. Orders are processed Monday to Friday during regular business hours
2. Most orders ship within 48 hours of processing
3. All products ship from British Columbia, Canada
4. Estimated delivery time is 2–7 business days, depending on your province
   

For more accurate delivery estimates or stock inquiries, feel free to contact us directly, we’re always happy to help ensure your order arrives smoothly.