We’d love to hear from you! At TrailFoods Provisions, we take pride in offering personal, responsive customer service, when you reach out, you’re speaking directly with the owners.
Whether you have a question about our products, an order, or need help choosing the right food for your next adventure, we’re here to help.
Frequently asked questions
When will my order be delivered?
We ship canada wide. Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-7 business days for regular ground, or 1 - 2 business days for expedited shipping. Once your order is packed, you should receive an email with tracking information.
Can I Return my product?
We accept returns or issue refunds only in the case of damaged, defective items or order discrepancies. Claims must be made within 7 days of delivery, with photos and order details. Please contact us to initiate any claim, and we’ll guide you through the process.
What kid of products do you carry?
We specialize in trail snacks, running gels, protein bars, energy drink mixes, electrolytes, camping foods, and freeze-dried meals designed for outdoor and endurance use. Whether you need fast fuel for a run, race, or day hike, or a full freeze-dried meal for multi-day backcountry adventures, we’ve got you covered.